“Not-to-do” lists are often more effective than to-do lists for upgrading performance. The reason is simple: What you don’t do determines what you can do.
Here are nine common habits that online tutors should strive to eliminate.
1) Do not price yourself expensively on online tutoring platforms when you start.
Remember that there is a narrow relationship between the number of positive reviews you have and your rate per hour on online tutoring platforms. The more positive reviews you have, the higher you can price yourself. This is called The Pricing Technique, which focuses on pricing yourself low at first to gain experience and reviews during a short period of time, and consequently ending up pricing yourself higher.
2) Do not run out of content during the sessions.
There is nothing more unprofessional than wasting the other person’s time and money. Make sure you have enough content to cover a 1-hour session. You can find plenty of resources in the Rockstar Online Tutor, and online.
3) Do not focus on anything else but your student’s goal and interests.
When you are preparing the content of your next lesson, remember to always focus on your client’s goals and interests. So many great ideas might come to your mind while preparing your lessons but think about what is the best ROI for the student in terms of learning and time.
4) Do not finish a session without asking for a positive review.
After delivering a session on online tutoring platforms, remember to save the last minutes to kindly ask for a positive review.
5) Do not forget to use The Email Technique after a Free Video Meeting.
Feel free to surprise others, but don’t be surprised. The email technique will tremendously increase your value and the chances of you being hired after the free video meeting. I have used this powerful tool to stand out from the competition for several years and the results are incredible, with over 90 percent rate of success.
6) Do not over-communicate with low-profit, high-maintenance customers.
There is no sure path to success, but the surest path to failure is trying to please everyone. When you become a more experienced online tutor and you have substantially increased your rates, do an 80/ 20 analysis of your customer base in two ways — which 20% are producing 80% of your profit, and which 20% are consuming 80% + of my time?. In other words, consider reducing the low-profit clients as well as the ones that are always unsatisfied. This will allow you to free your time, enjoy life more, and focus only on new high-profit customers.
7) Do not let customers set the price for you.
Several times new customers will try to convince you that your rate per hour is too high but that they would like to work with you based on your profile. Just remember your value, your offer, and the fact that you are a goal-driven online tutor and that means you are offering the highest ROI in terms of learning and time. Know your value and have high standards.
8) Do not be rigid during your online sessions.
This is key to maintaining a healthy level of adherence and engagement with your customer. It is great that you have enough content to cover your 1-hour session but if the student has a different need or interest after starting that session, don’t feel bad about it and focus on the newest need. Flexibility and adaptability are key to become a Rockstar Online Tutor!
9) Do not forget to be a goal-driven online tutor.
The number one rule for anyone who is aiming on becoming the next Rockstar Online Tutor is to always be goal-driven. There is nothing more incredible than achieving what other people can't.